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Our Privacy Policy

Thank you for accessing the NetPostPay.com website. At NetPostPay, we take your privacy very seriously. This Privacy Policy and our Terms and Conditions explain how we collect, use and under certain conditions disclose any personal information we collect about you, and your rights to access the personal information we hold about you.

This site is operated by NETPOST NIGERIA LIMITED. We are registered in Abuja, Nigeria under company number RC 462436.

Information collection

When you set up an account on NetPostPay.com, place an order, enter any competition, promotion or prize draw, upload an image or comment, or sign up for our newsletter we may collect your name, date of birth, address, email address, telephone number, mobile number and a password. We will also require your credit/debit card details (except if you are paying via NPPVirtual Wallet), when you are placing an order. Required information is identified by an asterisk.

How we use your information?

We use your information for the following purposes:

  • To serve website content to you
  • To handle orders, deliver products and process payments and refunds
  • To communicate with you about your orders
  • To administer and generally maintain your account with us
  • If you contact us, we may keep a record of that correspondence and your contact details
  • For our statistical or survey purposes to improve this website and its services to you
  • To prevent or detect fraud or abuses of our site and enable third parties to carry out technical, logistical or other functions on our behalf
  • If you consent, to notify you of products or special offers that may be of interest to you
  • To enter you in any competition, promotion or prize draw and for the purposes explained in the terms and conditions applicable to the competition, promotion or prize draw.
Visa and MasterCard Card Holders

We hold all our customers in high esteem and ensure privacy protection on all transactions. For our customers using or intending to use personal local or international Visa or MasterCard, we value your privacy and are committed to safeguarding your personal information. NetPostPay will never share your information without your consent.

What if I donot want to receive marketing information?

If you give your consent or sign up to our newsletter we may keep you informed by email, text or other electronic means about our products and special offers that may be of interest to you. If you prefer not to receive promotional or marketing information from NetPostPay, please un-check the appropriate box as you go through the registration process. Alternatively, you can opt-out of receiving promotional or marketing information at any time by updating your contact preferences in My Account or emailing us via our Contact Us form quoting your full name and address.

Please remember to include your name and address along with any correspondence reference you may have. Also note that we will endeavor to process your opt-out or unsubscribe request promptly, but it may take up to 28 days.

How do i unsubscribe for newsletters?

If you wish to unsubscribe from our newsletter contact list, you should use the link on our emails, or for registered customers - change your contact preferences in My Account.

How do we protect your information?

Our site uses up-to-date industry procedures to protect your personal information. We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you via our site.

What does third party service mean?

We may from time to time make available through our site certain services provided by third parties. To gain access to these services, you must register with these third parties and deal with them direct. We have no control over the content of those third party sites or the performance of these services. Please do note that you use these services at your own risk and that we can't accept any responsibility for them or for any loss or damage that may arise from your use of them. Please check these policies before you submit any personal data to these websites.

How do I find out about changes to NetPostPay privacy policy?

Any changes we may make to our privacy policy in the future will be posted on this page. This Privacy Policy was last updated on 01 November 2014.